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Tracking Maintenance & Compliance

Written by Faith Maldoner
Updated over 2 months ago

Tracking Maintenance and Compliance in FieldEx gives planners, managers, and auditors clear visibility into whether maintenance work is being delivered on time, what is overdue or missed, and where intervention is required. FieldEx separates planning (maintenance plans) from execution (job orders), allowing you to track both what was scheduled and what actually happened.

While Asset, Contract, Site, and Recurring Job Plans serve different purposes, they all follow the same compliance principles. Differences only exist in where tracking happens and what entities (assets, contracts, sites, or jobs) define compliance.

This article covers:

  • How maintenance compliance is calculated

  • Where to track maintenance activity and execution

  • Understanding maintenance and job statuses

  • Handling overdue, rescheduled, and missed maintenance

  • Reviewing historical maintenance and audit trails

  • Type-specific tracking differences

How Maintenance Compliance Works in FieldEx


Maintenance compliance in FieldEx is measured by comparing planned maintenance schedules against actual job completion.

Compliance is always evaluated at the lowest meaningful level:

  • Per asset for Asset and Contract Maintenance

  • Per site for Site Maintenance

  • Per job for Recurring Job Plans

This means a single overdue asset, site, or job does not invalidate an entire plan, compliance is granular and traceable.

Tip: Always review compliance at the execution level (assets, sites, or jobs) rather than assuming plan-level failure.

Where to Track Maintenance Activity


FieldEx provides multiple entry points for tracking maintenance, depending on whether you are reviewing plans, assets, sites, contracts, or executed jobs.

Maintenance Plan views

  • Asset PM > Maintenance Plan

  • Site PM > Maintenance Plan

  • Contracts > Contract Maintenances

  • Recurring Jobs > Maintenance Plans

Execution views

  • Job Orders (execution history)

  • Assets > Job History

  • Sites > Maintenance section

Understanding Maintenance and Job Statuses


Compliance is driven by job execution status rather than plan status.

  • Scheduled – Job exists and is planned for a future date

  • In Progress / Open – Work has started

  • Completed – Maintenance executed successfully

  • Overdue – Job passed its due date without completion

  • Rescheduled – Job date adjusted by automation rules

A job contributes to compliance only when it reaches Completed status within the expected timeframe.

Overdue, Rescheduled, and Missed Maintenance


FieldEx actively monitors missed maintenance to prevent uncontrolled backlog growth and highlight operational risks.

  • Overdue – A job has not been completed by its due date

  • Rescheduled – An overdue job is moved to a new date by self-healing automation

  • Missed – Two consecutive maintenance cycles were not completed, causing job generation to pause

When maintenance generation stops due to repeated misses, planners must review job history, adjust scheduling, or clone the plan to continue safely.

Tip: Regularly review overdue jobs before they escalate into missed cycles that halt job generation.

Maintenance History and Audit Trails


Maintenance history is never removed when a plan is cancelled or expires. This ensures a complete audit trail for compliance, reporting, and reviews.

You can review history by:

  • Opening individual job orders

  • Viewing asset or site job history

  • Exporting job records for audits or reports

Type-Specific Tracking Differences


Asset Maintenance

  • Compliance tracked per asset

  • Assets tab shows last, next, and overdue maintenance

  • One asset can be overdue while others remain compliant

Contract Maintenance

  • Tracking occurs inside the contract context

  • Assets are inherited automatically from the contract

  • Commonly used for audits, SLAs, and renewals

Site Maintenance

  • Compliance reflects site visits and location-based work

  • Tracked via Sites tab, Job Orders tab, and Site records

  • Useful for inspections, safety checks, and regulatory audits

Recurring Job Plans

  • Tracking is job-centric rather than asset or site-based

  • Recurring Jobs list isolates plan-generated work

  • Plan controls future jobs, Job Orders show execution history

Tip: Treat Maintenance Plans as the source of truth for future work, and Job Orders as the audit trail for completed work.

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