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Changing Password

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Written by Iman Zulhisham
Updated over a week ago

If you need to update your FieldEx password for security or access reasons, you can easily reset it using the secure email reset flow. This ensures your account remains protected while following a standardised update process.

This article explains:

  • How to initiate a password reset

  • What happens after the reset link is sent

  • How to set your new password securely

How to Reset Your Password


Path: Setup > Users > Users > Select Your Name > Options (⋮) > Reset Password

  1. Navigate to the Users section from the Setup menu

  2. Select your user record from the list

  3. Click the three-dot options button in the top-right corner

  4. Choose Reset Password

FieldEx will immediately send a password reset link to your registered email address.

What Happens Next


  • Check your email inbox for a message from FieldEx

  • Click the reset password link in the email

  • You will be asked to create a new password

  • Once saved, log in again using the new password

Tip: If you don’t receive the email, check your spam folder or contact your administrator to confirm your registered email address is correct.

Password Best Practices


  • Use at least 8 characters with a mix of letters, numbers, and symbols

  • Avoid using names, birthdays, or company names in your password

  • Change your password periodically for security purposes

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