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Data Import

F
Written by Faith Maldoner
Updated over a week ago

FieldEx allows you to bulk upload data into the system using structured CSV import templates. This is especially useful during onboarding, system migration, or high-volume updates across job orders, customers, assets, or inventory.

This article explains:

  • Which modules support import

  • Where to find templates for each import type

  • Best practices for mapping IDs and fields

  • Important upload considerations

Modules That Support Data Import


Path: Setup > Import/Export > Import CSV

The following FieldEx modules currently support CSV import:

  • Task

  • User Task

  • Customer

  • Sales Order

  • Sales Order Product

  • Job Order

  • Job Order Product

  • Contact

  • Product

  • Team

  • Team User

  • Scheduled Maintenance

  • Asset

Tip: You can use these to import either new records or bulk updates. Just ensure IDs are consistent if updating existing data.

Where to Find Upload Templates


For each supported module, FieldEx provides a sample CSV template that shows the required format and column headings.

  1. Go to Setup > Import/Export > Import CSV

  2. Select the module you want to import (e.g., Asset)

  3. A link to download the template CSV will be displayed

  4. Open the file and fill in your data

Reminder: Do not remove or rename the column headings in the file as these must match exactly for the import to succeed.

Tips for Mapping IDs and Fields


  • Use the exact ID values or codes shown in the FieldEx system for fields like:

    • Customer ID

    • Asset ID

    • Status codes

    • User IDs

  • Use consistent naming conventions across related modules (e.g., team name and team user)

  • If you're unsure of a field value, export the module first to get a working sample

Pro Tip: Always do a test import with a small batch of rows (5–10 entries) before attempting full bulk uploads.

Important Notes Before Uploading


  • Files must be in .csv format (comma-separated values)

  • The first row must contain column headings that match FieldEx field names

  • Required fields (e.g., name, type, date) must not be left blank

  • There is no undo so always verify your data before uploading

  • Import errors will be displayed after upload with row-level detail

Exporting data: To export any module’s records, go to the same Import/Export menu, click Export, and download the data as a CSV file for review or backup.

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