FieldEx automatically records labour hours and journey mileage as technicians complete their tasks in the mobile app. For Planners, this data provides essential visibility into time spent on-site and travel efforts, helping manage productivity, verify job duration, and track resource usage across teams.
This article explains:
How labour hours and mileage are captured
What Planners can see on completed tasks
How this data is used in reporting and technician reviews
How Labour Hours & Mileage Are Captured
When technicians use the FieldEx mobile app to start and complete a task, the system tracks:
Labour Hours: Automatically calculated based on when the task was started and marked complete
Journey Mileage: Automatically calculated using mobile GPS tracking, based on technician movement between task locations
This allows Planners to see travel effort without requiring manual input from technicians.
Planner View: Completed Task Details
Once a task is marked as Completed, you can view:
Total time spent on the task (auto-calculated)
Journey mileage (auto-calculated)
Task and Job completion logs, including timestamps and technician comments
Path: Jobs > Open Job > Tasks Tab > Click on Task > View Task Details
Tip: Use this data to identify long-duration tasks, high-travel jobs, or inconsistencies between similar task types. |
Why This Data Matters
FieldEx logs labour and mileage to help you:
Validate time spent: Compare estimated vs actual duration
Track field costs: Calculate labour cost per job or per technician
Review team efficiency: Spot delays or travel-heavy jobs across zones
Support reporting: Feed into KPI dashboards and customer billing logic