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Organizing Assets by Customer, Sites, and Projects

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Written by Iman Zulhisham
Updated over a week ago

In FieldEx, assets are more than just items in a list they are organized within real-world contexts like customers, sites, and projects. This structure gives you full visibility into where assets are, who they belong to, and how they are being used.

Why Structure Matters


Organizing assets correctly ensures:

  • Accurate assignment for jobs and inspections

  • Accountability by customer, team, or region

  • Simplified filtering and reporting

  • Easier transfers, audits, and service history lookup

Customer Assignment


Every asset can be assigned to a Customer to show who it is owned by or deployed for.

Common Uses:

  • Tracking customer-owned equipment

  • Managing service contracts for external clients

  • Separating internal vs client-facing assets

Path: Set this on the Asset Create or Edit screen under the Location Details section.

Site Assignment


A Site is a physical location such as a warehouse, branch office, or job location—linked to a customer.

You can assign an asset to a site to reflect:

  • Its physical location

  • Where it was delivered or installed

  • Where inspections or servicing will take place

Path: Sites are linked to customers and selected from the same Location Details section on the asset.

Project Assignment


Projects help group assets by operational activity, such as:

  • Construction projects

  • Temporary deployments

  • Maintenance programs

Assigning assets to projects helps track:

  • Equipment usage by job

  • Movement between projects

  • Asset history tied to work done

Path: Project assignment is typically optional and can be set via the asset’s profile or job orders.

What Happens When You Assign?


When an asset is assigned to a customer, site, or project:

  • It shows up in related job, report, and transfer filters

  • It appears under the appropriate customer/site/project tab

  • Usage history and analytics are grouped accordingly

Summary


Field

What It Links To

Why It’s Important

Customer

External client or internal owner

Enables ownership-based reporting and grouping

Site

Physical location of the asset

Helps with dispatching, audits, and transfers

Project

Job-based grouping

Tracks usage and activity over time

Organizing assets by customer, site, and project helps custodians manage assignments clearly and makes sure assets are where they’re needed linked to real business workflows.

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