The FieldEx Mobile App requires specific device permissions to function correctly and deliver a seamless experience. These permissions ensure that features like job check-in, asset scanning, camera uploads, and real-time notifications work as expected on both Android and iOS devices.
Users must grant these permissions upon app installation or via device settings later, especially if certain features (e.g. scanning or location tracking) appear to be blocked or non-functional.
Useful Pre-requisites
Ensure the FieldEx Mobile App is installed from the official App Store or Google Play.
Have administrative rights on your device to change permission settings if needed.
Reinstall the app if permissions are accidentally denied and cannot be re-enabled via settings.
Permissions for Android & iOS
Path: Device Settings > Apps > FieldEx
Essential Permissions for Android
Location: Required for Check-In, Check-Out, and Start Journey tracking.
Camera: Enables QR/Barcode scanning and photo capture during jobs.
Storage / Files & Media: Allows saving and uploading of photo attachments.
Notifications: Sends real-time updates for new jobs, transfers, approvals, and alerts.
Essential Permissions for iOS
Location: Required for GPS tracking during site arrival and travel logs.
Camera: Used for scanning assets and taking job-related photos.
Photos: Grants access to upload images from the iOS gallery.
Notifications: Delivers job updates and alerts directly to your device.
Tip: If scanning, GPS, or photo upload features are not working, double-check that FieldEx has the correct permissions in your phone's app settings. |
Why This Matters
Enables key mobile workflows like scanning, check-in, and photo uploads.
Ensures job tracking and field activity logs are accurate and complete.
Prevents delays and sync errors caused by blocked permissions.
Improves technician responsiveness through push notification alerts.
Key Permission Summary
Permission | Purpose |
Location | Used for tracking travel, arrival, and geo-check-in activity. |
Camera | Enables QR/Barcode scans and in-field photo capture. |
Storage / Photos | Accesses gallery for uploading images as job evidence. |
Notifications | Sends job alerts and updates in real time to the mobile user. |