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What is FieldEx and Who is an Asset Custodian?

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Written by Iman Zulhisham
Updated over a week ago

Asset management in field operations requires not only knowing what equipment you own, but also who is responsible for it, where it’s located, and whether it’s ready for use. This article introduces the FieldEx platform and defines the key responsibilities of an Asset Custodian an essential role for operational traceability and lifecycle management.

Tip: Asset custodians are not just responsible for storage they’re accountable for visibility, readiness, and reporting of the assets under their care. Every status change, transfer, or fault matters.

What is FieldEx?


FieldEx is a cloud-based platform designed to help organizations track, manage, and maintain assets across their entire lifecycle. From initial deployment to field servicing and eventual retirement, FieldEx gives full visibility into where assets are, what condition they're in, and how they’re being used.

FieldEx is used across industries to ensure that equipment is:

  • Properly assigned to customers, sites, or projects

  • Routinely inspected and serviced

  • Available, safe, and compliant

  • Tracked with full history across every location and custodian

Who is an Asset Custodian?


An Asset Custodian is someone responsible for the physical oversight and accountability of assets within a defined scope whether that’s a project site, technician vehicle, department, or region.

This role ensures that:

  • Assets are in their correct location and assigned correctly

  • Movement and reassignment of assets are properly recorded

  • Assets are in usable condition and safe to operate

  • Regular inspections or checklists are completed on time

  • Any issues (faults, damages, loss) are reported immediately

The custodian acts as the primary point of responsibility for the assets under their care.

What Does an Asset Custodian Do in FieldEx?


Responsibility

How It Works in FieldEx

Confirm where assets are

Assets are assigned to sites, users, projects, or technician bins

Track changes in location or ownership

Custodians log transfers or reassignments in the Assets module

Maintain asset accuracy

Custodians update asset status (e.g., “In Use”, “Under Repair”)

Report faults or damage

Trigger a job or inspection via asset record or dynamic checklist

Support audit and compliance

Asset history provides a full log of movements, inspections, and actions

What Kind of Assets Are Managed?


Assets typically include:

  • Machines and field equipment

  • Test devices and instruments

  • Tools with safety or compliance requirements

  • Fixed or mobile systems under technician care

  • Customer-deployed units that require maintenance tracking

Each asset in FieldEx is:

  • Uniquely identified (by serial number or asset code)

  • Linked to a site, project, or user

  • Logged with full service, usage, and transfer history

Mobile Tools for Custodians


As a custodian, you can use the FieldEx mobile app to:

  • Scan an asset's QR code to verify or update its record

  • View assignment history and job activity

  • Submit inspection forms or flag issues in the field

  • Reassign an asset to another location, user, or site

These actions ensure that data stays accurate even when working remotely or on-site.

Summary


Asset Custodian Role

Purpose

Responsible for asset care

Ensures assets are stored, assigned, and used correctly

Maintains traceability

Logs all changes in location, condition, and status

Supports operational readiness

Keeps assets in usable condition and flags issues early

Uses FieldEx to manage lifecycle

From assignment to inspection, transfer, and eventual retirement

By using FieldEx, asset custodians bring structure and accountability to field operations ensuring that every asset is exactly where it should be and ready for use.

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